Please be courteous and notify us by phone or email if you are unable to attend an appointment within 24 hours of your scheduled appointment time. We will then be able to allocate this time to someone else who requires an appointment. If you cancel your appointment within the 24 hours, a 50% cancellation fee will be charged. Of course, there are times when things happen outside of our control and there may be occasions when a cancellation charge is not appropriate
Late arrivals will require that I end the session at the scheduled time, meaning your session will unfortunately be shorter.